Help and FAQ

Help with adding to cart, shipping and checkout:
•Be sure to select the desired color or size of the product by using the drop down menus, if applicable, prior to adding to your shopping cart (basket).

•After clicking "Buy" which adds the product to your cart, you can update the quantity, assuming quantities are in stock, by changing the number next to the item. Click "Update Basket".

•You can remove an item from your cart by changing the quantity next to the item to zero and then click "Update Basket".

•To get shipping charges, click "Checkout" and enter your Country (and State or Territory, if applicable) under the Delivery Address section. You can make changes to your cart by scrolling to the bottom of the page and clicking "Return to your shopping cart" next to the PayPal logo.

**We always refund overpaid shipping charges in excess of $1.00 via PayPal.

•To checkout, fill in all Checkout Details making sure your shipping address matches your address on PayPal and click the "Checkout with PayPal" button at the bottom of the page.

•Alternatively, you can checkout with a credit card without having a PayPal account. Follow the instructions on the PayPal page.

FAQ:
•How can I find the shipping cost of my order?
To get shipping charges, click "Checkout" and enter your Country (and State or Territory, if applicable) under the Delivery Address section. You can make changes to your cart by scrolling to the bottom of the page and clicking "Return to your shopping cart" next to the PayPal logo.

**It's difficult to estimate shipping for multiple different items within the confines of the shipping program. We always refund excess shipping charges in excess of $1.00 to your PayPal account.

•Do you ship Internationally?
Yes, to some Countries.

•Where do you ship from?
We're located in Colorado, USA.

•How fast do will you ship my order?
Quickly once payment is received. Within 3 business days, but usually next day excluding postal holidays and weekends.

**Please note: If you have a bank account or credit card hooked up to your PayPal account, we'll be able to ship your order as stated above. If you don't, the payment will need to clear (7-10 business days) before it can be shipped. You can also pay by credit card through PayPal without signing in to your PayPal account.

•How will my order be shipped?
Via USPS First Class mail or USPS Priority mail depending on the weight of the items.

•How long will it take for my order to arrive?
Domestic orders should arrive in 3-4 business days and International orders typically take about 2 weeks depending on your Customs office.
For International orders, your package may be delayed in your customs office and could take longer to arrive. Any tax/VAT/customs related charges are the responsibility of the buyer.

•Do you have larger quantities available?
After clicking "Buy" which adds the product to your cart, you can update the quantity, assuming quantities are in stock, by changing the number next to the item. Click "Update Basket".
If it's indicated that there isn't enough in stock, contact us via the Contact Form to physically check stock.